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  • Information Technology

    IT services

    Encompass a wide range of solutions that support a business's use of technology, including managing systems, platforms, and infrastructure

Co-Managed vs. Fully Managed IT Services: What's the Difference?

No two clients are exactly alike and what works for you might not work for others, even your industry peers. We work to identify where you have gaps and design a flexible support solution focused on getting you back to what you do best.

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Co-Managed IT Support

You have the right people, just not enough time in the day to balance end-user support with strategic IT initiatives. A co-managed solution can help you fill in the gaps.

Fully Managed IT Support

If your company has a small, inexperienced staff or frequent turnover then it may be time to consider a fully managed solution. Provide your end-users with the support they need to remain online and productive. 

 

Clients with a co-managed solution often leverage Amy Communication          to help fill a gap in labor or technical expertise. Examples include: 

A fully managed solution includes a combination of: 

The Amy Communication's Difference

Business Process Outsourcing

Don’t need standard IT services or support? Outsource your common business processes to Amy Communications. From white-labeled end-user and business application support to returns processing, and more, Amy Communication helps you navigate your everyday processes with confidence. Partnering with us lets you focus on your core business while outsourcing time-consuming and repeatable tasks

 

Example Engagements

Line of Business Application Support

Returns Processing (RMA)

White Labeled End-User/Customer Support

After-Hours Answering/Scheduling Service